Privacy Policy

Who we are

Last Updated: January 2025

Welcome to FirefighterHelmetUS.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, purchase products, or interact with our services.

By using FirefighterHelmetUS.com, you agree to the terms outline in this Privacy Policy. If you do not agree, please refrain from using our website.

Information We Collect

We collect different types of information to improve your shopping experience and ensure compliance with legal obligations.

Personal Information

When you visit our website or make a purchase, we may collect:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Account login credentials (if applicable)

How We Use Your Information

We use the collected data for various purposes, including:

Processing orders and transactions
Providing customer support
Improving website functionality and user experience
Sending order confirmations, tracking updates, and promotional offers (if opted-in)
Personalizing product recommendations
Enhancing security and fraud prevention
Complying with legal and regulatory requirements

How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

Service Providers

We partner with third-party vendors for secure transactions, order fulfillment, and marketing. These include:
Payment processors (PayPal, Cashapp etc.)
Shipping carriers (USPS, FedEx, UPS, etc.)
Email service providers (for newsletters and updates)
Analytics tools (Google Analytics, Facebook Pixel, etc.)

Your Data Protection Rights

Depending on your location, you have certain rights regarding your personal data under privacy laws such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

Your Rights Under GDPR (For EU Users)

Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data.
Right to Restrict Processing – Limit how we use your information.
Right to Data Portability – Receive your data in a portable format.
Right to Object – Object to direct marketing or automated decision-making.

Your Rights Under CCPA (For California Residents)

Right to Know – Request details about the data we collect and share.
Right to Delete – Request deletion of personal data (subject to legal limitations).
Right to Opt-Out – Opt-out of data sales (we do not sell personal data).
Right to Non-Discrimination – You will not be discriminated against for exercising your rights.

To exercise these rights, please contact us at Sales@firefighterhelmetus.com.

Retention of Data

We retain your data only as long as necessary for business and legal purposes:
Order records – Retain for tax and accounting compliance.
Marketing preferences – Retained until you opt out.
Inactive accounts – Deleted after a reasonable period.

If you want us to delete or modify your data, contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. If significant changes occur, we will notify users via email or a website banner.

Last Updated: January 2025